Telephone : 01782 276999

Lines open from 08:00am

Part of Newcastle North PCN

Repeat Prescriptions

You can request a repeat prescription by:

  • Completing the right-hand section of your previous prescription form and posting in our prescription box which is situated by the front entrance of the surgery.
  • Calling our dedicated prescription line on 01782 276980 which is open Monday-Friday between 11am to 12pm.
  • Request a repeat prescription online through the NHS or Patient Access App.

Our main reception does not take prescriptions requests and we are unable to accept verbal requests for repeat medication, this is for safety reasons as verbal requests can lead to prescription errors.

Please allow two working days for the practice to process your request and a further five days for your nominated pharmacy to prepare your prescription.

Don’t forget to leave enough time to order your repeat prescription, please order a week before your medication is due.

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.

Medication Queries

Any medication queries must be taken up with the surgery itself. You can do this by calling the surgery on 01782 276999 and speaking to surgery staff. Alternatively, you can fill in the online consultation form.

Nominating a pharmacy

When you order a prescription online, you can have your prescription sent electronically to a pharmacy of your choice.

You can nominate a high street pharmacy by using the NHS App or Patient Access App

Once you nominate a pharmacy:

  • you will no longer need to collect paper prescriptions from your GP surgery
  • your nominated pharmacy will receive your prescriptions until you change or remove your nomination

Local Pharmacies

We recommend you register with a pharmacy local to the GP Practice. You can use the NHS find a pharmacy search to find the closest pharmacies to your postcode. Using your local pharmacy has many benefits. They can dispense medicines and medical appliances, dispose of unwanted or spare medicines, advise patients on self-care, provide advice on healthy living, and provide medicines support following a hospital discharge.

NHS Prescription Charges and Exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

https://www.nhsbsa.nhs.uk/help-nhs-prescription-costs/nhs-hormone-replacement-therapy-prescription-prepayment-certificate-hrt-ppc

Date published: 8th October, 2014
Date last updated: 28th February, 2024