Telephone : 01782 276999

Lines open from 08:00am

Part of Newcastle North PCN

Patient information

Find out how to register at our practice and read other important information for patients.

 

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Email and Mobile Phone Consent

Guidance for patients and service users The practice may use email and text messaging to contact you with: Appointment reminders Appointment letters Individual invites to screening, medication reviews, vaccination appointments ... [continue] Email and Mobile Phone Consent

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please note that the Practice does not accept out of ... [continue] How to register

Named GP

All patients at Audley Health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Non-NHS services

The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions ... [continue] Non-NHS services

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. We are able to see patients from all areas within the purple outline.

Privacy

Privacy Notice for Patients Data Protection Privacy Notice for Patients Introduction This privacy notice lets you know what happens to any personal data that you give to us, or any ... [continue] Privacy

Unreasonable ,violent or abusive behaviour

  We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. At Audley Health Centre we have a zero tolerance towards such behaviour and ... [continue] Unreasonable ,violent or abusive behaviour

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Date published: 8th October, 2014
Date last updated: 1st August, 2022